COMMUNITY MAINTENANCE MANAGER

Job Description

Thrive Community Management is built upon a shared passion - a devotion to create meaningful relationships. The kind that make us better people, that fill our lives with authenticity. We are inspired by our work, by our ability to create for those looking for community - for a place to call home, for neighbors to build real and lasting friendships with, for a place to create memories for a lifetime.

POSITION SUMMARY

The Community Maintenance Manager will be responsible for leading maintenance operations and upkeep at our multi-family apartment and townhome communities. The Community Maintenance Manager will also be responsible for overseeing and assigning daily scope of work for the community maintenance staff.

REPORTS TO: Director of Community Maintenance and Community Manager

RESPONSIBILITIES AND DUTIES

Duties will include, but are not limited to, the following:

• Oversight of maintenance related repairs in all areas of carpentry, plumbing, appliance, electrical, painting, installation of windows, drywall repairs, and other typical residential apartment repairs.
• Coordinate and supervise the daily activities of maintenance, janitorial, and grounds staff.
• Collaborate with the Community Experience Manager to create and maintain a community where residents are proud to call home.
• Utilize troubleshooting skills to respond to a wide variety of residential service repairs in a timely and professional manner.
• Reviews and tracks progress of service orders
• Monitor vendor performance and compliance.
• Assist in the development of budget.
• Conducts apartment and property inspections.
• Initiate purchases for maintenance related equipment and negotiate best pricing.
• Maintain inventory levels of parts and equipment.
• Supervise and inspect make-ready units and turnover process in accordance with company guidelines.
• Monitor maintenance operating procedures and performance standards.
• Fosters a positive, active and collaborative relationship with residents, communities and associated agencies.
• Schedules and participates in emergency on-call shifts and after-hours maintenance.
• Manages capital improvement projects with Community Experience Manager as necessary.
• Enforces and adheres to company policies, rules, safety practices and regulations.

SKILLS, EDUCATION AND EXPERIENCE

• Minimum of 1-3 years of Maintenance Supervisor experience.
• HVAC certification preferred.
• Commercial Pool License preferred.
• Experience in residential maintenance at an apartment community required.
• Dependability and reliability in following through with responsibilities.
• Dedication to exceeding the needs of all residents with an ability to build and maintain relationships.
• Manual dexterity and problem-solving skills.
• High school diploma or equivalent.
• Good physical condition and strength with a willingness to work overtime, if needed.
• Strong computer skills.
• Valid driver's license and reliable transportation required.

BENEFITS

• Benefits which include health, dental and vision insurances, 401K with match, generous PTO, yearly bonuses, apartment discounts, and free gym membership.